We want to offer you a range of choices that are based on your need of affordability, security and urgency. All options are signed for. If there is an option you would prefer that we don’t currently offer, please let us know. Postage costs will be added at the checkout depending on your details and order, the chart below will give you an idea of that cost and we will ensure that it won’t be more than the guideline. We also have a cut off flat fee that is there to make sure you don’t pay more when you order more. Where possible all orders that are made by 1pm will be processed the same day.
All order(s) are signed for/tracked so please contact us by day-5 (UK orders) day-10 (European orders) day-15 (Rest of the World orders) if you have not received your order by then so that we can investigate. We are unable to take any action on lost parcels after 30 days.
If you have any questions regarding postage please email firstname.lastname@example.org
*N.B. Royal Mail aim to deliver by their set times. Please inform us if your order has not arrived within the designated time-frame and we will cross-reference with Royal Mail to update you on the progress of your delivery.
**We cannot investigate any issues on delivery after a 30 day period with Royal Mail, we rely on your feedback to explore any non-delivery within this time-frame.